Frequently Asked Questions

Everything you need to know about bringing Dawn into your home.

What is the typical shipping timeframe for furniture and decor?

Standard decor items typically ship within 3-5 business days. For larger furniture pieces, please allow 2-3 weeks for white-glove delivery and assembly to ensure your items arrive in perfect condition.

Do you offer a warranty on your home products?

Yes, all Dawn furniture pieces come with a one-year limited warranty covering manufacturing defects. We stand by the craftsmanship of our curated collections.

What is your return policy for home textiles and accessories?

We accept returns on unused textiles and decor within 30 days of delivery. Items must be in their original packaging. Please note that for hygiene reasons, used bedding cannot be returned.

Are the materials used in your products sustainably sourced?

Sustainability is at the heart of Dawn. We prioritize FSC-certified woods, organic cottons, and recycled glass across our product lines to minimize our environmental footprint.

Can I track my freight delivery in real-time?

Absolutely. Once your order leaves our warehouse, you will receive a tracking number and a link to our logistics portal where you can monitor the progress and schedule a delivery window.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home investments.